Communication with university and lecturers

The first thing that bothered me at the start, is the fact that all general messages and announcements that are send to your university email, are completely in Spanish and there is no translation added in these emails. Which resulted in my lack of knowledge of some important information, such as days off related to national holidays. Also, all of Aula Virtual (virtual classroom), is in Spanish, which in the beginning, also resulted in me having trouble finding the information that I needed. Luckily, nearly all of the emails received from my lecturers were sent in English. 

Overall, I experienced the communication with both the university and the lecturers sufficient. Although, I have had some trouble communicating with the international office of the university before arriving in Madrid, as I either did not receive a response at all or got a response very late. I have not needed to contact this office in the period that I was doing my minor here, so I wouldn’t know if this has improved. Regarding communication with lecturers, I have not had trouble contacting any of my lectures, which was great. I received answers on my email quite quick, varying from within a day to within a week.